Privacy Policy
Last updated: 20 May 2026
Electrician Ampang, operated by New Era Air Cond & Electrical (002059267-A) ("we", "us" or "our"), respects your privacy. This policy explains how we collect, use and protect your personal information when you contact us or use this website.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact details such as phone number and email address
- Your property address and details of the electrical work you need
- Messages and communication history with us
- Any information you submit through our contact form
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotations
- Schedule and carry out electrical services
- Provide follow-up service under our 7-day guarantee
- Improve our services and customer experience
- Send service-related communication you have requested
3. Information Sharing
We do not sell your personal information. We may share information only with service providers who help us operate our business, or with authorities where required by law.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, but we work to safeguard your data.
5. Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your information where appropriate
- Opt out of non-essential communications
6. Cookies
This website may use cookies and similar technologies to understand how visitors use the site and to improve it. You can set your browser to refuse cookies if you prefer.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@electricianampang.my
- Phone: 016-699 9322
- Address: 59-1, Jalan PJU 5/21, Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia